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1. How do I book a tutoring appointment at La Centrale?
   Through the  platform
   An appointment confirmation will be automatically sent to you by e-mail.
   
   
2. How can I be assigned to a mentor at Campus Saint-Jean?
   Click on this link to access useful information.
   
   
3. Who should I contact to refine my application documents (CV and covering letter)?
   In Waitwell, click on  and follow the instructions.
   
   
4. How can I obtain my physical and/or virtual ONEcard?
   Go to the Get a ONEcard web page for all the information you need.
   
   
5. Who do I contact for student health insurance?
   Visit the available on the Â鶹ÊÓƵ's Student's Union page.
   Contact for more information. 
   
   
6. Are international students entitled to health insurance?
   Yes.
   
   
7. Where can I make photocopies?
   At the Bibliothèque Saint-Jean (BSJ).
   Put money (credit) on your ONEcard to have access to the photocopier.
   Go to the BSJ and ask someone there.
   
   
8. Does La Centrale help correct master's and doctoral theses ?
   No. This is the responsibility of your thesis director. La Centrale does offer language supports for this purpose.
   
   
9. How can La Centrale support my undergraduate research project ?
   All research projects are supervised by a faculty member. La Centrale can provide you with the language support you need.
   
   
10. Who is in charge of the DELF B2 exam at Campus Saint-Jean ?
    The École de Langues (Language School) can be contacted by e-mail at edl@ualberta.ca

Housing: 

• An important community resource:  

• All year round except during the summer months

Documents required on arrival in Canada: 

• Apply online or in HUB on the North Campus

• Registry (apply in person)

• Canada Place (apply in person) 

• Any Alberta bank (RBC - North Campus branch)

English Language Learning:

• Conversation tables (La Centrale)
• (LACE) (Edmonton Public Library) 
• Discussion Groups, North Campus Nord
• (join discussion groups and facilitate communication in English)

• (CLB test – only for permanent residents)
• : English classes for new arrivals and international students (a test must be taken first to see the student's level of English and then join the waiting list for English classes)

Searching for work:

• (creation of CVs and cover letters, workshops on the Canadian work environment)

Volunteer opportunities: 

• La FRAP

Help with psychological distress:

• Well-Being and Mental Health (Campus Saint-Jean)
• Madeleine Ingram, Student Life Coordinator 
• Josée Ouellette, Campus Saint-Jean Psychotherapist
• Wellness Support (Campus Nord)

• Yes

• Yes, depending on specific need